Technology Explained
Weathering the Crisis: How Social Media Saves Your Reputation
About the Author:
Sarah Jones is a seasoned PR professional with over 10 years of experience navigating the ever-evolving world of crisis communication. Throughout her career, she has helped countless organizations navigate public relations hurdles and emerge stronger. In this article, Sarah dives into the power of social media as a crucial tool for crisis control.
Saving Face in the Storm: Social Media for Crisis Control
In today’s digital age, social media has become an undeniable force, shaping public perception and influencing brand reputation. While it offers a powerful platform for engagement and brand building, social media can also be a double-edged sword. A single misstep or negative incident can quickly spiral out of control, leading to reputational damage and a public relations nightmare.
However, social media, when wielded strategically, can be your most valuable asset in navigating a crisis. This article explores the power of social media for crisis communication, equipping you with the knowledge and tools to navigate challenging situations and emerge with your reputation intact.
The Looming Storm: Why Social Media Matters in a A Crisis
The speed and reach of social media mean that crises can erupt and spread like wildfire. Negative information can travel at lightning speed, potentially reaching millions before you’ve even had a chance to respond.
This underscores the importance of having a well-defined social media crisis response plan in place. A proactive approach ensures you’re prepared to address issues swiftly and effectively, minimizing reputational damage.
From Chaos to Calm: Crafting a Social Media Crisis Response Plan
Developing a social media crisis response plan is akin to building a fire escape for your online reputation. Here are some key elements to consider:
- Identify Potential Threats: Brainstorm potential crisis scenarios your organization might face. This helps you anticipate issues and formulate appropriate responses.
- Assemble a Crisis Response Team: Establish a dedicated team responsible for managing social media communication during a crisis. This team should include representatives from PR, marketing, and legal departments.
- Develop Key Messages: Craft clear, concise, and consistent messaging that addresses the core concerns of your audience.
- Designate Spokespersons: Identify authorized individuals to communicate on behalf of the organization during a crisis.
- Monitor Social Media: Continuously monitor social media channels to identify emerging issues and track sentiment.

Picture by: Google Gemini
The Power of Transparency: Building Trust Through Open Communication
In a crisis, transparency is key. Withholding information or attempting to downplay the situation will only erode trust. Be upfront and honest with your audience, acknowledging the issue and outlining the steps you’re taking to address it.
Table: Benefits of Transparency in Social Media Crisis Communication
| Benefit | Description |
| Builds Trust | Open communication fosters trust and goodwill with your audience. |
| Mitigates Negative Sentiment | Transparency helps control the narrative and minimizes the spread of rumors. |
| Demonstrates Accountability | Taking ownership of the situation shows your commitment to resolving the issue. |
Engaging Your Audience: The Right Message at the Right Time
Social media allows you to engage directly with your audience during a crisis. Respond to comments and questions promptly and professionally. Acknowledge concerns and provide updates on the situation as they become available.
Taming the Flames: Mitigating Negative Sentiment and Rumors
During a crisis, negative sentiment and rumors can spread quickly. Here’s how to address them:
- Proactive Response: Address negative comments and rumors promptly to prevent their amplification.
- Fact-Checking: Correct any misinformation circulating online.
- Humanize Your Response: Respond with empathy and understanding, acknowledging the frustration or concerns of your audience.
Beyond the Storm: Building Resilience for Future Challenges
A crisis can be a learning experience. By debriefing after the situation has subsided, you can identify areas for improvement in your social media crisis response plan. Here are some key takeaways:
- Evaluate Your Response: Analyze the effectiveness of your communication strategy. Identify what worked well and what could be improved.
- Gather Feedback: Solicit feedback from your audience through surveys or social media polls. This can provide valuable insights into their perceptions of your crisis communication.
- Refine Your Plan: Based on your evaluation and feedback, revise your social media crisis response plan to ensure it remains effective.
Conclusion: Social Media – Your Ally in the Face of Crisis
Social media, while a potential breeding ground for crisis, can also be your strongest ally when navigating challenging situations. By having a well-defined social media crisis response plan, prioritizing transparency, and actively engaging with your audience, you can mitigate reputational damage and emerge from a crisis stronger than before. Remember, social media is a powerful tool for communication. Used strategically, it can help you weather any storm and safeguard your reputation in the digital age.
Costumer Services
SBCGlobal Email Not Receiving Emails: A Comprehensive Guide
Introduction
If you’re facing problems with SBCGlobal email not receiving emails, you’re not alone. Many users experience email delivery issues caused by server settings, outdated configurations, or account security errors. This guide will walk you through why your SBCGlobal email might not be receiving messages, how to fix it step-by-step, and when to contact professional suppor for advanced troubleshooting.
What Is SBCGlobal Email?
SBCGlobal.net is a legacy email service originally provided by Southwestern Bell Corporation, which later merged with AT&T. Even though new SBCGlobal accounts are no longer being created, millions of users still access their SBCGlobal email through AT&T’s Yahoo Mail platform.
However, because SBCGlobal operates on older infrastructure and server settings, users sometimes experience email syncing, login, or receiving issues especially when using third-party apps or outdated settings.

Common Reasons SBCGlobal Email Is Not Receiving Emails
Before you start troubleshooting, it’s important to identify what might be causing the issue. Below are the most frequent culprits behind SBCGlobal email receiving problems:
- Incorrect Email Settings: If your incoming (IMAP/POP3) or outgoing (SMTP) settings are incorrect, emails won’t load properly.
- Server Outages: Temporary outages or server maintenance by AT&T or Yahoo may interrupt incoming mail delivery.
- Storage Limit Reached: When your mailbox exceeds its storage limit, new emails are automatically rejected.
- Spam or Filter Rules: Overly strict filters or incorrect spam settings might send legitimate emails to the Junk or Trash folder.
- Browser Cache or App Glitches: Cached data and outdated email apps can disrupt syncing or message retrieval.
- Blocked Senders or Blacklisted IPs: Accidentally blocking a sender or being on a spam blacklist may prevent messages from reaching your inbox.
- Security or Account Lock Issues: Suspicious login attempts or password errors can cause temporary account restrictions.
Step-by-Step Solutions to Fix SBCGlobal Email Not Receiving Emails
Let’s go through a series of troubleshooting steps to help you restore your email flow. You can perform these solutions on both desktop and mobile platforms.
1. Check SBCGlobal Email Server Status
- Sometimes, the issue isn’t on your end.
- Go to Downdetector or AT&T’s official website to see if SBCGlobal or AT&T Mail is down.
If there’s an outage, you’ll need to wait until the service is restored.
2. Verify Your Internet Connection
Ensure your device has a stable and fast internet connection. Poor connectivity can stop your email client from syncing or fetching new messages.
3. Update Incoming and Outgoing Mail Server Settings
Outdated or incorrect settings are the most common reason SBCGlobal email stops receiving messages. Here are the correct configurations:
Common Reasons SBCGlobal Email Is Not Receiving Emails
Before you start troubleshooting, it’s important to identify what might be causing the issue. Below are the most frequent culprits behind SBCGlobal email receiving problems:
- Incorrect Email Settings: If your incoming (IMAP/POP3) or outgoing (SMTP) settings are incorrect, emails won’t load properly.
- Server Outages: Temporary outages or server maintenance by AT&T or Yahoo may interrupt incoming mail delivery.
- Storage Limit Reached: When your mailbox exceeds its storage limit, new emails are automatically rejected.
- Spam or Filter Rules: Overly strict filters or incorrect spam settings might send legitimate emails to the Junk or Trash folder.
- Browser Cache or App Glitches: Cached data and outdated email apps can disrupt syncing or message retrieval.
- Blocked Senders or Blacklisted IPs: Accidentally blocking a sender or being on a spam blacklist may prevent messages from reaching your inbox.
- Security or Account Lock Issues: Suspicious login attempts or password errors can cause temporary account restrictions.
Step-by-Step Solutions to Fix SBCGlobal Email Not Receiving Emails
Let’s go through a series of troubleshooting steps to help you restore your email flow. You can perform these solutions on both desktop and mobile platforms.
1. Check SBCGlobal Email Server Status
- Sometimes, the issue isn’t on your end.
- Go to Downdetector or AT&T’s official website to see if SBCGlobal or AT&T Mail is down.
If there’s an outage, you’ll need to wait until the service is restored.
2. Verify Your Internet Connection
Ensure your device has a stable and fast internet connection. Poor connectivity can stop your email client from syncing or fetching new messages.
3. Update Incoming and Outgoing Mail Server Settings
Outdated or incorrect settings are the most common reason SBCGlobal email stops receiving messages. Here are the correct configurations:
- Server:
imap.mail.att.net - Port: 993
- Encryption: SSL
- Username: Your full SBCGlobal email address
- Password: Your email password
Outgoing Mail (SMTP) Server:
- Server:
smtp.mail.att.net - Port: 465 or 587
- Encryption: SSL/TLS
- Requires Authentication: Yes
If you’re using POP3, use:
- Incoming server:
inbound.att.net, Port 995 (SSL required) - Outgoing server:
outbound.att.net, Port 465 (SSL required)
Double-check these settings in your email client (Outlook, Apple Mail, Thunderbird, etc.) to make sure they match.
4. Review Spam and Junk Folder
- Sometimes, legitimate emails end up in the Spam or Junk folder. Open these folders and mark any wrongly filtered emails as “Not Spam.”
- Also, check your Filters and Blocked Addresses under email settings to ensure no important addresses are being redirected or blocked.
5. Clear Browser Cache or Update Your App
If you access SBCGlobal email through a browser:
- Clear your cache, cookies, and browsing history.
- Try opening email in incognito/private mode to rule out extensions or ad blockers causing problems.
If you use the Yahoo Mail App or Outlook, ensure the app is updated to the latest version. Outdated apps may not sync with the latest server configurations.
6. Check Mailbox Storage Limit
- SBCGlobal email accounts have a maximum storage quota.
- Delete unnecessary emails from your inbox, sent, and trash folders.
- After clearing space, refresh your inbox or restart your email client — new emails should start appearing.
7. Reset or Re-Add Your SBCGlobal Account
- If none of the above methods work, try removing your SBCGlobal account from your email client and re-adding it with the correct settings.
- This refreshes the connection and often resolves syncing or server timeout issues.
8. Reset Your Password
If you suspect your account might have been compromised or temporarily locked, resetting your password is a smart step.
- Visit the AT&T Password Reset page.
- Follow the on-screen steps to verify your identity.
- Set a strong, unique password and re-login to your email account.
9. Disable Security Software Temporarily
- Firewall or antivirus software can sometimes block email servers.
- Temporarily disable them (only if you’re confident about your network security) and check if you start receiving emails again.
10. Contact SBCGlobal Email Support
- If you’ve followed all the steps and your SBCGlobal email is still not receiving messages, the issue might be server-side or linked to account configuration.
- In that case, it’s best to contact SBCGlobal email support for expert help.
You can reach certified technicians.
They can assist with:
- Account recovery and login errors
- Server synchronization issues
- Email migration or backup
- Advanced spam and security settings
Having professional help ensures your account is restored quickly without losing any important messages or data.
Tips to Prevent Future SBCGlobal Email Problems
- Update Passwords Regularly: Keep your email account secure and avoid login lockouts.
- Use a Reliable Email App: Apps like Outlook or Apple Mail handle IMAP connections more efficiently.
- Backup Emails Periodically: Regular backups protect your messages from unexpected sync failures.
- Keep Storage Under Control: Delete old attachments and large files frequently.
- Monitor Account Activity: Check for unusual login attempts from unknown locations.
Final Thoughts
Facing issues like SBCGlobal email not receiving emails can be frustrating, especially when you rely on your email for important communications. However, most problems can be resolved by verifying server settings, clearing browser cache, managing storage, or resetting passwords.
If you continue to face challenges, don’t hesitate to reach out to expert SBCGlobal email support for personalized assistance. A few minutes of professional troubleshooting can save hours of frustration and get your SBCGlobalemail running smoothly again.
Development
Enhancing Mapping Accuracy with LiDAR Ground Control Targets
How Do LiDAR Ground Control Targets Work?
LiDAR technology uses laser pulses to scan the ground and capture a wide range of data, including elevation, shape, and distance. However, the data collected by LiDAR sensors needs to be aligned with real-world coordinates to ensure its accuracy. This is where LiDAR ground control targets come in.
Georeferencing LiDAR Data
When LiDAR sensors capture data, they record it as a point cloud, an array of data points representing the Earth’s surface. To make sense of these data points, surveyors need to assign them precise coordinates. Ground control targets provide reference points, allowing surveyors to georeference point cloud data and ensure that LiDAR data aligns with existing maps and models.
By placing LiDAR ground control targets at specific locations on the survey site, surveyors can perform adjustments to correct discrepancies in the data caused by factors such as sensor calibration, flight altitude, or atmospheric conditions.
Why Are LiDAR Ground Control Targets Essential for Accurate Mapping?
LiDAR technology is incredibly powerful, but the accuracy of the data depends largely on the quality of the ground control points used. Here are the key reasons why LiDAR ground control targets are essential for obtaining precise mapping results:
1. Improved Geospatial Accuracy
Without ground control targets, LiDAR data is essentially “floating” in space, meaning its position isn’t aligned with real-world coordinates. This can lead to errors and inaccuracies in the final map or model. By placing LiDAR ground control targets at known geographic coordinates, surveyors can calibrate the LiDAR data and improve its geospatial accuracy.
For large projects or those involving multiple data sources, ensuring that LiDAR data is properly georeferenced is critical. Ground control targets help ensure the survey data integrates seamlessly with other geographic information systems (GIS) or mapping platforms.
2. Reduction of Measurement Errors
LiDAR ground control targets help mitigate errors caused by various factors, such as:
- Sensor misalignment: Minor inaccuracies in the LiDAR sensor’s position or angle can cause discrepancies in the data.
- Aircraft or drone movement can slightly distort the sensor’s collected data.
- Environmental conditions: Weather, temperature, and atmospheric pressure can all affect the LiDAR signal.
By using ground control targets, surveyors can compensate for these errors, leading to more precise and reliable data.
3. Support for Large-Scale Projects
For larger mapping projects, multiple LiDAR scans might be conducted from different flight paths or at different times. Ground control targets serve as common reference points, ensuring that all collected data can be merged into a single coherent model. This is particularly useful for projects involving vast areas like forests, mountain ranges, or large urban developments.
How to Choose the Right LiDAR Ground Control Targets
Choosing the right LiDAR ground control targets depends on several factors, including the project’s size, the terrain, and the required accuracy. Here are some things to consider:
Size and Visibility
The size of the target should be large enough to be easily detectable by the LiDAR sensor from the air. Targets that are too small or poorly placed can lead to inaccurate data or missed targets.
Material and Durability
Ground control targets must have enough durability to withstand weather conditions and remain stable throughout the surveying process. Surveyors often use reflective materials to ensure that the LiDAR sensor can clearly detect the target, even from a distance.
Geospatial Accuracy
For high-accuracy projects, surveyors must place ground control targets at precise, known locations with accurate geospatial coordinates. They should use a GPS or GNSS system to measure and mark the exact position of the targets.
Conclusion
LiDAR ground control targets play a pivotal role in ensuring the accuracy of aerial surveys and LiDAR mapping projects. By providing precise reference points for geo referencing and adjusting LiDAR data, these targets reduce errors and improve the overall quality of the final model. Whether you’re working on a small-scale project or a large-scale survey, integrating ground control targets into your LiDAR workflow is essential for achieving high-precision results.
The right ground control targets, when placed correctly and properly measured, can make the difference between reliable, actionable data and inaccurate measurements that undermine the entire survey.
By understanding the importance of these targets and how they function in the context of LiDAR surveys, you’ll be better prepared to tackle projects that demand accuracy and precision.
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