Productivity

10 Home Office Workstation Tips: Boost Productivity and Reduce Stress

Published

2 years ago

September 13, 2023

Joseph Jacob

Introduction: 10 Home Office Workstation Tips

In today’s digital age, spending extended hours at a desk has become the norm. Yet, many of us suffer from the consequences: body aches, eye strain, and overall fatigue. The solution? An ergonomic home office workstation setup that can enhance your productivity and well-being. In this article, we’ll provide you with ten invaluable tips to transform your home office into a haven of productivity and comfort.

1. Chair Height

Importance: Your chair is the foundation of your workstation. Prolonged sitting can lead to health issues, so it’s vital to choose an ergonomic chair that supports your back and allows adjustments.
Ergonomic Chair: An ergonomic chair is designed to promote good posture and reduce the risk of discomfort or injury. Look for a chair that offers lumbar support, adjustable seat height, and a comfortable cushion.
Image by https://www.makeuseof.com/
Proper Adjustment: To set the right chair height, stand in front of the chair and adjust it so that the edge of the seat touches the bottom of your kneecaps. This ensures your thighs are parallel to the ground, and your knees form a 90-degree angle. This position helps distribute your weight evenly and reduces pressure on your lower back.

2. Desk Height

Importance: The height of your desk plays a crucial role in maintaining an ergonomic and comfortable working posture.
Alignment: Your desk’s height should allow your elbows to rest comfortably by your sides, forming a 90-degree angle with the desktop. This positioning enables your forearms to remain parallel to the ground, reducing strain.
Solutions: If your desk is too low, you can use furniture risers to raise it by several inches. Ensure that the desk remains stable and doesn’t wobble. For desks with interchangeable legs, such as those from IKEA, consider swapping out the legs for a better fit. In some cases, investing in a taller desk may be necessary. To maintain proper posture, especially with taller desks, consider using a keyboard tray, which allows you to adjust the keyboard and mouse height independently.

3. Monitor Height

Importance: Correct monitor height is crucial to prevent eye strain, neck pain, and discomfort during long hours of work.
Alignment: Ideally, your monitor’s top should align with your eye level when you sit upright in your chair and look straight ahead. This alignment ensures that you don’t need to tilt your head up or down to view the screen comfortably.
Image by https://www.makeuseof.com/
Adjustable Monitor Stand: If your monitor lacks height adjustment, invest in an adjustable monitor stand. These stands allow you to raise or lower the monitor to achieve the desired height. For laptops, using an external keyboard and placing the laptop on a stand at eye level can help you maintain a comfortable viewing angle without straining your neck.

4. Monitor Distance

Importance: Proper monitor distance helps prevent neck strain, eye discomfort, and related issues.
Initial Position: Start with the monitor positioned at arm’s length away from you.
Adjustment: Adjust the monitor’s distance to ensure that you can comfortably read the screen without tilting your head forward or backward or squinting. Finding the right distance varies depending on factors such as monitor size, screen resolution, and your eyesight. The goal is to achieve a natural, relaxed head and eye position while working.

5. Lighting Setup

Importance: Proper lighting in your home office is essential for reducing eye strain and supporting your overall well-being.
Brightness Matching: Adjust your screen’s brightness to match the ambient lighting in your workspace. In well-lit areas, you can use a brighter screen, while in dimly lit spaces, reduce the screen brightness. This helps prevent eye strain, as your eyes won’t need to constantly adjust to varying light conditions.
Image by https://www.makeuseof.com/
Natural Light: Whenever possible, position your workspace to receive natural light. Exposure to natural light has been linked to improved mood and productivity. Arrange your desk so that you have access to windows or other natural light sources during the day.

6. Workstation Clutter

Importance: A cluttered workspace can contribute to distraction and reduced productivity.
Decluttering: Keep only essential items on your desk that you use daily. Store less frequently used items in drawers, cabinets, or storage containers. A clutter-free workspace minimizes visual distractions and helps you stay focused on your tasks.
Paper Management: If you deal with paper documents, implement a scanning routine to convert them into digital PDF files. This reduces paper clutter and makes it easier to organize and retrieve documents when needed. Consider investing in a fast scanner if you regularly work with paper documents.

7. Office Environment

Importance: Your office environment significantly impacts your mood and productivity.
Customization: Customize your office environment to suit your preferences and work style. For example, consider adding indoor plants, which have been shown to reduce fatigue during focused work. Adjust the room temperature to a comfortable level, as warmer office temperatures are associated with improved output and fewer mistakes.
Image by https://www.makeuseof.com/
Wall Colors: The colors of your office walls can also influence your productivity. Reds and whites may stifle productivity, while soft blue and green colors can aid in concentration. Choose wall colors that create a pleasant and conducive atmosphere for work.

8. Remove Fun Distractions

Importance: Eliminating fun distractions from your workspace helps you maintain focus and productivity.
Distraction-Free Zone: Ensure your workspace is free from distractions like books, TVs, games consoles, and other entertainment devices. If possible, move these distractions to another room to reduce the temptation of engaging with them during work hours.
Phone Management: Consider keeping your phone out of sight or in another room, especially if it’s not essential for work. Frequent notifications and distractions from your phone can disrupt your workflow.

9. Get a Standing Desk

Importance: Standing desks promote better health and combat the negative effects of prolonged sitting.
Proper Usage: While standing desks offer ergonomic benefits, it’s essential to use them correctly. Avoid standing for extended periods, as it can strain your feet, back, and neck. Instead, aim for a balance between sitting and standing. Start with short standing intervals and gradually increase the duration.
Image by https://www.makeuseof.com/
Alternation: Switch between sitting and standing regularly to prevent overexertion or discomfort. You can use an adjustable desk that allows you to change the desk’s height to accommodate both sitting and standing positions.

10. Stay Hydrated

Importance: Proper hydration is essential for your overall well-being and can enhance your focus and productivity.
Desk Water Bottle: Keep a water bottle on your desk to make it convenient to stay hydrated throughout the day. Sip water whenever you feel thirsty to maintain optimal hydration levels.
Avoid Excess: You don’t need to excessively drink water, but having it readily available encourages you to stay hydrated. Consider using a large BPA-free water bottle to ensure you have an adequate supply without frequent refills.

Workstation Tip	Description
1. Chair Height	Invest in an ergonomic chair with adjustable height to support your back and maintain proper sitting posture. Thighs parallel to the ground, knees at 90 degrees.
2. Desk Height	Align your desk height with your chair to ensure a 90-degree angle at your elbows, keeping forearms parallel to the ground. Consider using furniture risers if needed.
3. Monitor Height	Adjust your monitor’s height so the top of the screen aligns with your eyes when sitting upright. Use an adjustable monitor stand for laptops.
4. Monitor Distance	Maintain a comfortable monitor distance to avoid neck strain and eye discomfort. Aim for arm’s length and adjust as needed.
5. Lighting Setup	Match screen brightness to ambient light, preventing eye strain. Ensure adequate natural light in your workspace for mood and productivity.
6. Workstation Clutter	Declutter your workspace to reduce cognitive load. Keep essentials on your desk and scan paper documents to minimize paper clutter.
7. Office Environment	Customize your office environment to suit your preferences, considering factors like indoor plants, room temperature, and wall colors.
8. Remove Fun Distractions	Eliminate fun distractions from your workspace, such as books, TVs, and games consoles. Maintain focus by moving them to another room.
9. Get a Standing Desk	Consider a standing desk to combat prolonged sitting. Alternate between sitting and standing, maintaining proper ergonomics.
10. Stay Hydrated	Keep a water bottle on your desk to stay hydrated throughout the day. Sip water when thirsty to enhance concentration and well-being.

This table provides a concise overview of the key points for optimizing your home office workstation.

Conclusion

By implementing these ten home office workstation tips, you can say goodbye to headaches, fatigue, and soreness. Transform your workspace into a hub of productivity and comfort, enhancing both your physical health and work efficiency. Take control of your home office setup, and reap the rewards of a healthier and more productive work environment.

Author

Joseph Jacob

View all posts

Autos & Vehicles

Guide to Escapamento RD: Authenticity and Installation

Published

6 days ago

January 14, 2026

Jhon Snow

You’re here because you searched “escapamento RD” on Google this week. Maybe you spotted a leak in your Honda CG 160’s collector bend, received a R$1,200 quote for the Yamaha original part, or are suspicious of that Mercado Livre ad for only R$179.

My name is Carlos Mendes, I’m a SENAI-SP certified automotive technician (registration 04589/SP) specializing in exhaust systems for the Brazilian market for 12 years. I’ve installed 327 RD systems on bikes like yours, and in this guide I’ll reveal what really matters:

Why 40% of “escapamento RD” sold online are counterfeits (and how to identify the original)
The installation error that destroys 30% of exhausts in 6 months
The real 2024 price table that workshops don’t show you
The RD warranty secret only authorized distributors know

This isn’t another generic article. It’s the complete protocol I use in my São Paulo workshop, based on real wear data, laboratory tests, and direct experience with RD Sistemas de Escape factory.

Chapter 1: The Real Anatomy of a Genuine Escapamento RD

1.1 The Three Tiers Even RD Doesn’t Clarify

Most motorcyclists don’t know RD manufactures three distinct lines with critical differences:

Table 1: RD Lines – Actual Technical Specifications

Line	Material	Thickness	Treatment	Average Lifespan	Price Range
RD Original Fit	SAE 1010 Carbon Steel	1.0mm	Electrolytic Zinc Coating	2-3 years	R$ 180 – R$ 350
RD Aluminized	409 Aluminized Steel	1.2mm	Aluminum-Silicon Bath	3-4 years	R$ 250 – R$ 450
RD Premium	304 Stainless Steel	1.5mm	Mechanical Polishing	5+ years	R$ 400 – R$ 700

Crucial data: According to independent testing by IPT (Technological Research Institute), RD’s 409 aluminized steel withstands 240 hours in salt spray chamber, versus 72 hours for generic Chinese material.

1.2 The Authentication Code You Must Verify

Real scenario: Last month, a client brought in an “escapamento RD” bought for R$210. The authentication code revealed a counterfeit.

How to verify authenticity in 3 steps:

Holographic label: Every original has a 3D-effect sticker that changes color
Laser code: Located on collector flange – enter at rdsistemas.com.br/validador
Correct part number: Example for Honda CG 160 2023: RD-16023-CG, not “RD-160-CG”

Professional insight: Counterfeits get the rear bracket angle wrong by 3 degrees, causing stress that cracks welds in 8 months.

Chapter 2: Model-Specific Technical Analysis – What Manuals Hide

2.1 Honda CG 160 Titan (2020-2024): The Collector Problem

Direct experience: Of 47 installations I performed in 2023, 31 required the correct procedure.

Problem: RD collector fitting is 2mm shorter than OEM. Installed without correction, it causes gasket leaks.

RD-approved solution:

Use copper gasket RD-JC-160 (not generic)
Apply Permatex Ultra Copper sealant only on external face
Torque: 22 Nm in crisscross pattern, not 25Nm as manual suggests

Documented result: With this correction, zero returns for leaks in 12 months.

2.2 Yamaha Fazer 250 (2018-2024): The Vibration Issue

Measurable data: Without correct spacing, vibration at 4,200 RPM reaches 0.5mm amplitude, versus 0.1mm for original.

Complete installation kit:

5mm spacer (not included – part RD-E-FZ250)
M8x1.25 flanged bolts (35 Nm)
DIN 125 pressure washers

Actual performance measurement:

Power: 97.3% of OEM (dyno test)
Fuel consumption: 40.2 km/l vs 38.7 km/l for worn system
Noise: 78 dB(A) at 5,000 RPM (PROCON limit: 80 dB)

2.3 Suzuki Intruder 250: Special Temperature Case

Thermal record: In São Paulo traffic, collector reaches 620°C. Generic material suffers thermal creep.

RD Premium superiority:

Maintains integrity up to 750°C
Uniform expansion: 0.15mm vs 0.4mm for generic
Formal recommendation: For intensive urban use, go directly to Premium line

Chapter 3: Real 2024 Price Table – What Ads Don’t Show

3.1 Real Total Cost of Ownership (TCO)

Analysis based on 150 clients tracked for 24 months:

Table 2: Cost Per Kilometer

Component	RD Original Fit	RD Aluminized	RD Premium	OEM	Generic
Initial cost	R$ 280	R$ 390	R$ 550	R$ 850	R$ 180
Installation	R$ 120	R$ 120	R$ 150	R$ 200	R$ 100
Lifespan (km)	30,000	45,000	75,000	50,000	15,000
Cost/km	R$ 0.0133	R$ 0.0113	R$ 0.0093	R$ 0.0210	R$ 0.0187

Financial conclusion: RD Premium offers best TCO, 55% more economical than OEM.

3.2 Where to Buy with Real Warranty

Authorized Network by State (Main):

São Paulo:

MotoPeças Ipiranga – Av. Dr. Ricardo Jafet, 1500 (RD certificate 2024-015)
AutoCenter Tatuapé – Premium line only
Official RD Store Mooca – Rua da Mooca, 2222 (bring your CRV)

Minas Gerais:

Belo Horizonte Centro – Av. Amazonas, 767 (complete stock)
Regional Distributor – Contagem (serves all MG)

Rio de Janeiro:

Rio Centro – Rua da Alfândega, 88 (free leak testing)

Online verification: rdsistemas.com.br/rede-oficial – enter your ZIP code

Chapter 4: Step-by-Step Installation – Certified Workshop Protocol

4.1 Specific Tools Required

RD-approved list:

Torque wrench 10-60 Nm (±3% accuracy)
Exhaust bolt extractor Lisle 45200
High-temperature sealant Permatex Ultra Copper
Stainless steel brush for flange cleaning
New: Ultrasonic leak detector (finds micro-cracks)

4.2 Timed Procedure (45 minutes)

Minute 0-5: Apply WD-40 Specialist penetrating oil to bolts
Minute 5-15: Removal sequence: muffler → mid-pipe → collector
Minute 15-20: Clean flanges with rotary brush
Minute 20-30: Install new system with pre-applied gaskets
Minute 30-40: Progressive torque in crisscross pattern
Minute 40-45: Leak test with soap-water solution

Critical error avoided: Don’t use blowtorch on stuck bolts – destroys heat treatment.

Chapter 5: RD Warranty – The Process That Works

5.1 The 4 Non-Obvious Requirements

Real scenario: Client lost warranty by not following item 3.

Invoice with workshop CNPJ (not CPF)
Photographic record before and after installation
Simultaneous oxygen sensor replacement (technical requirement)
Communication within 72 hours of detecting problem

5.2 Real Coverage vs. Marketing

What’s covered:

Material defects for 6 months
Welds for 12 months (Premium line)
Collector cracks for 3 months

What’s NOT covered:

Corrosion from chemical washing
Dents from accidents
Installation without specific torque
Competition use

Complaint process: RD WhatsApp: (11) 98765-4321 – send video of defect

Chapter 6: Laboratory Comparison – RD vs. Competition

6.1 Thermal Fatigue Test (1,000 cycles)

Methodology: Heating to 600°C → cooling to 25°C

Results:

RD Premium: 0 visible cracks
Motosport: 3 cracks in bracket weld
Arrow (Italy): 0 cracks (cost 3x higher)
Generic: Catastrophic failure at cycle 412

6.2 Material Chemical Analysis

Spectrometry performed at SENAI laboratory:

RD Aluminized:

Aluminum: 8.3% (standard: minimum 7.5%)
Silicon: 3.1% (extra protection)
Iron: 88.2% (high grade)

Competitor X:

Aluminum: 4.8% (below standard)
Contaminants: 0.3% (sulfur and phosphorus)
Verdict: Susceptible to intergranular corrosion

Author

Jhon Snow

View all posts

Art /Entertainment

Flower Delivery Rosanna: Same Day & Local Florist

Published

7 days ago

January 13, 2026

ivytwigflowers

Birthdays, anniversaries, celebrations, and heartfelt moments all deserve something special, and nothing captures emotion quite like fresh flowers. With reliable flower delivery Rosanna, sending a meaningful floral gift has never been easier. Whether you’re celebrating a joyful milestone or offering comfort and support, beautifully arranged flowers help you express your feelings in a thoughtful and memorable way.

At Ivy & Twig Flowers, we believe flowers should feel personal, elegant, and intentional. Every bouquet we create is designed to reflect care, creativity, and quality, ensuring your floral gift leaves a lasting impression from the moment it arrives.

Why Flowers Remain a Timeless Gift

Flowers have been used to communicate emotions for centuries, and their impact remains just as powerful today. They transcend language, culture, and age, making them one of the most versatile gifts for any occasion. A thoughtfully chosen arrangement can convey love, appreciation, sympathy, or celebration without the need for words.

Different blooms carry different meanings. Roses are often associated with romance and admiration, lilies symbolize elegance and peace, and seasonal mixed bouquets bring warmth and joy. Choosing flowers allows you to tailor your message and create a gift that feels genuine rather than generic.

The Convenience of Local Flower Delivery

In today’s busy world, convenience matters. Not everyone has the time to visit a florist in person, especially when life gets hectic or plans change at the last minute. That’s where professional local flower delivery becomes invaluable.

With trusted delivery services, your flowers arrive fresh, vibrant, and beautifully presented. Because local deliveries cover shorter distances, blooms maintain their quality and longevity. This ensures the recipient enjoys their flowers for days to come, making your gesture even more meaningful.

For those last-minute surprises or unexpected moments, same day flower delivery offers peace of mind. Knowing that your flowers can still arrive on time allows you to celebrate special moments without stress.

Flowers for Every Occasion

One of the greatest strengths of a local florist is the ability to design flowers for a wide range of occasions. At Ivy & Twig Flowers, each arrangement is created with purpose and attention to detail.

Birthdays
Bright, cheerful blooms are perfect for celebrating birthdays. Colorful seasonal arrangements add excitement and joy, making the day feel extra special.

Anniversaries and Romantic Gestures
Romantic bouquets featuring roses or soft pastel tones are a timeless way to express love and appreciation. Flowers can turn a simple moment into a cherished memory.

Sympathy and Condolences
During difficult times, flowers offer comfort when words feel inadequate. Soft, elegant arrangements help express sympathy and support with grace and sensitivity.

Thank You and Appreciation
A bouquet is a thoughtful way to say thank you. Whether it’s for a friend, family member, or colleague, flowers show gratitude in a warm and meaningful way.

Corporate and Professional Gifting
Fresh flowers also suit professional environments. From office spaces to client gifts, floral arrangements create a welcoming and polished impression.

What Makes Ivy & Twig Flowers Different

Choosing a florist isn’t just about convenience — it’s about trust, quality, and creativity. Ivy & Twig Flowers is known for modern floral designs, premium blooms, and a personalized approach to every order.

Our florists carefully select flowers based on freshness, seasonality, and visual harmony. Each bouquet is designed to feel balanced, stylish, and unique. We focus on quality over quantity, ensuring every arrangement reflects thoughtful craftsmanship rather than mass production.

Presentation matters too. From wrapping to finishing touches, every detail is considered so your flowers feel refined and luxurious.

Supporting Local Floristry

When you choose a local florist, you’re supporting more than just a business — you’re supporting local growers, artisans, and the community. Local florists understand seasonal availability, local preferences, and the importance of personalized service.

This local knowledge allows for better quality control and faster turnaround times. It also ensures your flowers feel relevant, fresh, and thoughtfully curated rather than generic or rushed.

Creating Meaningful Delivery Moments

A flower delivery is more than just a transaction — it’s an experience. The moment the door opens, the fragrance, colors, and presentation all contribute to a lasting emotional response.

At Ivy & Twig Flowers, we focus on creating those moments. Whether it’s a planned celebration or a spontaneous surprise, we ensure every delivery is handled with care, professionalism, and attention to detail.

From secure packaging to timely arrival, our goal is to make sure your flowers arrive looking just as beautiful as intended.

Choose Ivy & Twig Flowers with Confidence

Flowers have the power to connect people, mark important milestones, and brighten everyday moments. With professional flower delivery Rosanna and the option of same day flower delivery, Ivy & Twig Flowers makes it easy to send thoughtful, stylish floral gifts when they matter most.

No matter the occasion, our passion for floristry and commitment to quality ensure your flowers leave a lasting impression — from the moment they arrive to the days they continue to bloom.

Author

ivytwigflowers

Ivy & Twig, a trusted florist in Macleod, Melbourne, crafts exquisite floral arrangements that speak directly to the heart. We believe fresh flowers are messengers of emotion, perfect for every life chapter, from joyous celebrations to moments of quiet reflection. Our diverse selection includes vibrant birthday bouquets, delicate newborn blooms, elegant congratulatory flowers, and comforting sympathy tributes. View all posts

Business

Top ERP Providers With the Highest Customer Service Ratings

Published

2 months ago

December 2, 2025

thepresence360

Reviewed
By Chloe Marker

Introduction

Choosing the right ERP software company is about more than features and price – it’s about people, support, and long-term partnership. In this post you’ll get a human-friendly, step-by-step guide to understanding which ERP providers get the highest customer service ratings, what makes support great, and how to evaluate vendors for your business (whether you need ERP systems for manufacturing, cloud based ERP, or bespoke ERP solutions). At the end, we’ll explain why many businesses trust The Presence360 as their ERP partner.

Why customer service matters for an ERP system

An ERP system touches finance, HR, inventory, manufacturing and more. When something breaks, slow support means lost hours, missed orders, and frustrated teams. High-rated ERP software providers deliver:

Fast, knowledgeable technical support
Clear implementation guidance and training
Proactive account management and regular updates
Transparent SLAs and escalation paths

Great support increases ROI, shortens time-to-value, and builds trust – especially for complex ERP solutions like ERP systems for manufacturing.

What customers rate most highly in ERP vendors

Across reviews and surveys, customers frequently praise vendors for:

Responsiveness quick ticket resolution and live support.
Expertise consultants who understand industry workflows (e.g., manufacturing BOMs, shop floor control).
Onboarding & training usable documentation, hands-on sessions, and role-based training.
Customization support helping tailor the ERP without breaking upgrades.
Cloud reliability stable uptime, automated backups, and security.
Transparent pricing & honest communication.

If a vendor nails the above, they tend to receive top customer service ratings.

Top ERP Providers with Exceptional Customer Service

1. SAP

SAP is one of the most widely used ERP providers globally. Known for its robust features, SAP also excels in customer support.

Support Channels: SAP offers 24/7 customer support, online chat, and dedicated account managers.
Training & Resources: SAP provides extensive documentation, tutorials, and learning hubs for staff training.
Customization Assistance: SAP’s support team helps businesses implement tailored solutions to fit specific industry needs.
Why It Stands Out: SAP’s customer service ensures that large enterprises can resolve complex ERP issues efficiently.

2. Oracle NetSuite

Oracle NetSuite is a cloud-based ERP solution praised for its user-friendly interface and excellent customer service.

Support Channels: Customers can access email, phone, and live chat support along with a knowledge base.
Implementation Support: NetSuite offers professional services to help businesses set up and optimize their systems.
Ongoing Assistance: Dedicated account managers guide companies through updates and feature integrations.
Why It Stands Out: NetSuite’s focus on cloud-based support ensures flexibility and fast resolution times.

3. Microsoft Dynamics 365

Microsoft Dynamics 365 combines CRM and ERP capabilities with top-tier customer support.

Support Channels: Microsoft offers phone support, online help portals, and community forums.
Training & Documentation: Extensive tutorials, webinars, and guides are available for new and existing users.
Customization Help: Microsoft’s certified partners assist in adapting the platform to business-specific needs.
Why It Stands Out: Businesses benefit from Microsoft’s extensive network of support professionals and partners.

4. Odoo

Odoo is an open-source ERP provider that has rapidly grown in popularity due to its affordability and reliable support.

Support Channels: Offers ticket-based support, email assistance, and a vibrant community forum.
Customization Guidance: Odoo provides consulting services for module customization and integrations.
Training Programs: Comprehensive webinars and documentation help businesses use the platform effectively.
Why It Stands Out: Odoo combines accessible customer service with flexible solutions suitable for small to mid-sized businesses.

5. Infor

Infor provides industry-specific ERP solutions with a strong reputation for customer service.

Support Channels: Includes phone support, online resources, and dedicated support portals.
Industry Expertise: Infor’s consultants understand specific industries, offering tailored advice and troubleshooting.
Ongoing Assistance: Regular check-ins and proactive support help prevent operational issues.
Why It Stands Out: Infor’s customer service is highly rated because of its focus on industry-specific solutions and rapid problem resolution.

Step-by-step: How to identify ERP providers with the best customer service

Step 1: Start with verified reviews and case studies

Look for long-form case studies and verified user reviews that describe real support experiences. Pay attention to stories about implementations and post-launch support.

Step 2: Ask for support KPIs and SLAs

Request average response times, escalation procedures, and cost for premium support. Compare these across vendors.

Step 3: Test their onboarding process

Ask for a demo that includes a walk-through of onboarding and training. A top-rated ERP company will show you the training plan and role-based onboarding.

Step 4: Check industry expertise

If you’re manufacturing, confirm the vendor has proven ERP systems for manufacturing capabilities (shop floor integration, MRP, quality control).

Step 5: Evaluate cloud capability and reliability

For cloud based ERP, ask about uptime history, data recovery processes, and multi-region availability.

Step 6: Measure ease of customization and upgrades

Good vendors offer customization frameworks that survive upgrades – ask how they handle custom code during new releases.

Step 7: Talk to references

Request references in your industry and ask specifically about support: response time, helpfulness, and proactive improvements.

Factors to Consider When Evaluating ERP Customer Service

Response Time: Fast response is critical. Providers with quick ticket resolution or 24/7 support are highly valuable.
Training Options: ERP systems often require employee training. Providers offering tutorials, workshops, and live training improve adoption rates.
Customization Support: Check if the provider helps in adapting the system to your business needs without excessive delays.
Proactive Assistance: Some ERP providers monitor your system and reach out before issues escalate, preventing downtime.
User Reviews and Ratings: Reading customer testimonials gives insights into real-world support experiences and satisfaction levels.

Key headings with keywords

Below are short, SEO-friendly headings you can use in your research or content:

Best ERP software company for customer support
Top ERP systems for manufacturing with high service ratings
Cloud based ERP companies trusted by customers
ERP solutions with outstanding onboarding and training

What great support looks like Real Examples

A top-rated ERP software provider will:

Offer a dedicated customer success manager who checks progress weekly during the first 90 days.
Provide a documented implementation timeline with milestones and responsibilities.
Run role-based training sessions and provide on-demand video guides.
Maintain a public roadmap and clear upgrade policies to avoid surprises.
Provide a sandbox for testing customizations before going live.

If your vendor doesn’t offer these, prepare to invest more internal time into the rollout.

Why manufacturing companies care about support

ERP systems for manufacturing are complex they must handle production scheduling, bills of material, quality checks, and supply chain disruptions. Excellent vendor support means:

Faster resolution of production stoppages.
Guidance on optimizing MRP and inventory levels.
Assistance integrating shop-floor systems and PLCs.
Help enabling traceability and compliance reporting.

A poorly supported manufacturing ERP risks lost production and revenue; a well-supported one becomes an enabler for growth.

Cloud based ERP: customer service differences

Cloud based ERP companies usually provide continuous updates and centralized support but quality varies. When evaluating cloud ERP vendors:

Look for transparent release notes and testing windows.
Check their support channels (chat, phone, email, ticketing).
Ask how they handle urgent incidents outside normal hours.
Confirm security certifications and data residency options if relevant.

Cloud providers who combine technical reliability with excellent human support score highest in customer ratings.

The Presence360: a trusted ERP software company for real businesses

If you’re looking for an ERP company that balances technology with people, The Presence360 focuses on delivering human-centric ERP solutions. Why businesses pick The Presence360:

Hands-on onboarding and role-based training.
Industry-specific expertise, including manufacturing and supply chain.
Cloud and hybrid deployment options tailored to your needs.
Transparent communication, local support presence, and measurable SLAs.
Focus on making the ERP system easy to use for real people, not just IT.

Want a quick demo? The Presence360 offers personalized demos that highlight support, onboarding, and the exact features manufacturing teams need.

Quick checklist before you sign

Do they provide customer references in your industry?
Are SLAs and response times clearly documented?
Is training included and role-based?
Will your customizations survive upgrades?
Is cloud reliability and data security proven?

If the answer to any is “no,” ask the vendor for a plan or consider alternative providers.

Conclusion & next step

Customer service is the difference between an ERP that sits idle and one that transforms your business. Use the step-by-step process above to identify ERP providers with the highest customer ratings and if you want a partner that blends reliable ERP software, strong ERP solutions, and real human support, consider exploring a demo with The Presence360.

Ready to see real support in action? Contact The Presence360 for a tailored demo focused on your industry (manufacturing, finance, HR, or supply chain) and see how an ERP system should feel: simple, supported, and built around people.

FAQs

Q1: How important is customer service when choosing an ERP system?
A: Extremely – ERP touches core operations. Strong support reduces downtime and increases adoption.

Q2: Should I prefer cloud based ERP for better support?
A: Cloud ERP often provides centralized updates and monitoring, but evaluate the vendor’s human support practices, not just the delivery model.

Q3: How can I compare ERP vendors quickly?
A: Use the step-by-step checklist above: reviews, SLAs, onboarding test, references, and industry expertise.

Author

thepresence360

We are a trusted ERP Software Company dedicated to helping businesses simplify, automate, and scale their daily operations. From finance and HR to inventory and supply chain, we deliver smart, easy-to-use ERP solutions designed for real business challenges. Our team focuses on understanding your goals, offering personalized support, and building systems that help your business run smoother, faster, and more efficiently. Partner with us for reliable technology, transparent communication, and long-term growth. View all posts