Business
Top ERP Providers With the Highest Customer Service Ratings
Introduction
Choosing the right ERP software company is about more than features and price – it’s about people, support, and long-term partnership. In this post you’ll get a human-friendly, step-by-step guide to understanding which ERP providers get the highest customer service ratings, what makes support great, and how to evaluate vendors for your business (whether you need ERP systems for manufacturing, cloud based ERP, or bespoke ERP solutions). At the end, we’ll explain why many businesses trust The Presence360 as their ERP partner.
Why customer service matters for an ERP system
An ERP system touches finance, HR, inventory, manufacturing and more. When something breaks, slow support means lost hours, missed orders, and frustrated teams. High-rated ERP software providers deliver:
- Fast, knowledgeable technical support
- Clear implementation guidance and training
- Proactive account management and regular updates
- Transparent SLAs and escalation paths
Great support increases ROI, shortens time-to-value, and builds trust – especially for complex ERP solutions like ERP systems for manufacturing.
What customers rate most highly in ERP vendors
Across reviews and surveys, customers frequently praise vendors for:
- Responsiveness quick ticket resolution and live support.
- Expertise consultants who understand industry workflows (e.g., manufacturing BOMs, shop floor control).
- Onboarding & training usable documentation, hands-on sessions, and role-based training.
- Customization support helping tailor the ERP without breaking upgrades.
- Cloud reliability stable uptime, automated backups, and security.
- Transparent pricing & honest communication.
If a vendor nails the above, they tend to receive top customer service ratings.
Top ERP Providers with Exceptional Customer Service
1. SAP
SAP is one of the most widely used ERP providers globally. Known for its robust features, SAP also excels in customer support.
- Support Channels: SAP offers 24/7 customer support, online chat, and dedicated account managers.
- Training & Resources: SAP provides extensive documentation, tutorials, and learning hubs for staff training.
- Customization Assistance: SAP’s support team helps businesses implement tailored solutions to fit specific industry needs.
- Why It Stands Out: SAP’s customer service ensures that large enterprises can resolve complex ERP issues efficiently.
2. Oracle NetSuite
Oracle NetSuite is a cloud-based ERP solution praised for its user-friendly interface and excellent customer service.
- Support Channels: Customers can access email, phone, and live chat support along with a knowledge base.
- Implementation Support: NetSuite offers professional services to help businesses set up and optimize their systems.
- Ongoing Assistance: Dedicated account managers guide companies through updates and feature integrations.
- Why It Stands Out: NetSuite’s focus on cloud-based support ensures flexibility and fast resolution times.
3. Microsoft Dynamics 365
Microsoft Dynamics 365 combines CRM and ERP capabilities with top-tier customer support.
- Support Channels: Microsoft offers phone support, online help portals, and community forums.
- Training & Documentation: Extensive tutorials, webinars, and guides are available for new and existing users.
- Customization Help: Microsoft’s certified partners assist in adapting the platform to business-specific needs.
- Why It Stands Out: Businesses benefit from Microsoft’s extensive network of support professionals and partners.
4. Odoo
Odoo is an open-source ERP provider that has rapidly grown in popularity due to its affordability and reliable support.
- Support Channels: Offers ticket-based support, email assistance, and a vibrant community forum.
- Customization Guidance: Odoo provides consulting services for module customization and integrations.
- Training Programs: Comprehensive webinars and documentation help businesses use the platform effectively.
- Why It Stands Out: Odoo combines accessible customer service with flexible solutions suitable for small to mid-sized businesses.
5. Infor
Infor provides industry-specific ERP solutions with a strong reputation for customer service.
- Support Channels: Includes phone support, online resources, and dedicated support portals.
- Industry Expertise: Infor’s consultants understand specific industries, offering tailored advice and troubleshooting.
- Ongoing Assistance: Regular check-ins and proactive support help prevent operational issues.
- Why It Stands Out: Infor’s customer service is highly rated because of its focus on industry-specific solutions and rapid problem resolution.
Step-by-step: How to identify ERP providers with the best customer service
Step 1: Start with verified reviews and case studies
Look for long-form case studies and verified user reviews that describe real support experiences. Pay attention to stories about implementations and post-launch support.
Step 2: Ask for support KPIs and SLAs
Request average response times, escalation procedures, and cost for premium support. Compare these across vendors.
Step 3: Test their onboarding process
Ask for a demo that includes a walk-through of onboarding and training. A top-rated ERP company will show you the training plan and role-based onboarding.
Step 4: Check industry expertise
If you’re manufacturing, confirm the vendor has proven ERP systems for manufacturing capabilities (shop floor integration, MRP, quality control).
Step 5: Evaluate cloud capability and reliability
For cloud based ERP, ask about uptime history, data recovery processes, and multi-region availability.
Step 6: Measure ease of customization and upgrades
Good vendors offer customization frameworks that survive upgrades – ask how they handle custom code during new releases.
Step 7: Talk to references
Request references in your industry and ask specifically about support: response time, helpfulness, and proactive improvements.
Factors to Consider When Evaluating ERP Customer Service
- Response Time: Fast response is critical. Providers with quick ticket resolution or 24/7 support are highly valuable.
- Training Options: ERP systems often require employee training. Providers offering tutorials, workshops, and live training improve adoption rates.
- Customization Support: Check if the provider helps in adapting the system to your business needs without excessive delays.
- Proactive Assistance: Some ERP providers monitor your system and reach out before issues escalate, preventing downtime.
- User Reviews and Ratings: Reading customer testimonials gives insights into real-world support experiences and satisfaction levels.
Key headings with keywords
Below are short, SEO-friendly headings you can use in your research or content:
- Best ERP software company for customer support
- Top ERP systems for manufacturing with high service ratings
- Cloud based ERP companies trusted by customers
- ERP solutions with outstanding onboarding and training
What great support looks like Real Examples
A top-rated ERP software provider will:
- Offer a dedicated customer success manager who checks progress weekly during the first 90 days.
- Provide a documented implementation timeline with milestones and responsibilities.
- Run role-based training sessions and provide on-demand video guides.
- Maintain a public roadmap and clear upgrade policies to avoid surprises.
- Provide a sandbox for testing customizations before going live.
If your vendor doesn’t offer these, prepare to invest more internal time into the rollout.
Why manufacturing companies care about support
ERP systems for manufacturing are complex they must handle production scheduling, bills of material, quality checks, and supply chain disruptions. Excellent vendor support means:
- Faster resolution of production stoppages.
- Guidance on optimizing MRP and inventory levels.
- Assistance integrating shop-floor systems and PLCs.
- Help enabling traceability and compliance reporting.
A poorly supported manufacturing ERP risks lost production and revenue; a well-supported one becomes an enabler for growth.
Cloud based ERP: customer service differences
Cloud based ERP companies usually provide continuous updates and centralized support but quality varies. When evaluating cloud ERP vendors:
- Look for transparent release notes and testing windows.
- Check their support channels (chat, phone, email, ticketing).
- Ask how they handle urgent incidents outside normal hours.
- Confirm security certifications and data residency options if relevant.
Cloud providers who combine technical reliability with excellent human support score highest in customer ratings.
The Presence360: a trusted ERP software company for real businesses
If you’re looking for an ERP company that balances technology with people, The Presence360 focuses on delivering human-centric ERP solutions. Why businesses pick The Presence360:
- Hands-on onboarding and role-based training.
- Industry-specific expertise, including manufacturing and supply chain.
- Cloud and hybrid deployment options tailored to your needs.
- Transparent communication, local support presence, and measurable SLAs.
- Focus on making the ERP system easy to use for real people, not just IT.
Want a quick demo? The Presence360 offers personalized demos that highlight support, onboarding, and the exact features manufacturing teams need.
Quick checklist before you sign
- Do they provide customer references in your industry?
- Are SLAs and response times clearly documented?
- Is training included and role-based?
- Will your customizations survive upgrades?
- Is cloud reliability and data security proven?
If the answer to any is “no,” ask the vendor for a plan or consider alternative providers.
Conclusion & next step
Customer service is the difference between an ERP that sits idle and one that transforms your business. Use the step-by-step process above to identify ERP providers with the highest customer ratings and if you want a partner that blends reliable ERP software, strong ERP solutions, and real human support, consider exploring a demo with The Presence360.
Ready to see real support in action? Contact The Presence360 for a tailored demo focused on your industry (manufacturing, finance, HR, or supply chain) and see how an ERP system should feel: simple, supported, and built around people.
FAQs
Q1: How important is customer service when choosing an ERP system?
A: Extremely – ERP touches core operations. Strong support reduces downtime and increases adoption.
Q2: Should I prefer cloud based ERP for better support?
A: Cloud ERP often provides centralized updates and monitoring, but evaluate the vendor’s human support practices, not just the delivery model.
Q3: How can I compare ERP vendors quickly?
A: Use the step-by-step checklist above: reviews, SLAs, onboarding test, references, and industry expertise.
Business
OVO x NFL Collaboration: Luxury Streetwear Meets Sports Culture
The Official OVO x NFL Collaboration represents a groundbreaking fusion of luxury streetwear and professional sports culture, bringing together October’s Very Own (OVO) and the National Football League in a collection defined by authenticity, craftsmanship, and modern style. This exclusive collaboration is designed for fans who appreciate elevated fashion while staying connected to the legacy and energy of the NFL.
Each piece in the OVO x NFL collection reflects OVO Clothing signature minimalist aesthetic combined with official NFL branding. Clean silhouettes, premium materials, and refined detailing define the collection, making it versatile enough for everyday wear while still carrying strong cultural significance. Whether styled for game day, casual outings, or urban streetwear looks, the collaboration delivers a balance of comfort and sophistication.
Constructed using high-quality fabric blends, OVO x NFL apparel prioritizes durability and long-lasting wear. Soft interiors enhance comfort, while structured exteriors maintain a polished appearance. Thoughtful design elements such as reinforced stitching, ribbed trims, and functional closures ensure that every garment performs as well as it looks. Subtle OVO owl branding paired with official NFL insignia highlights exclusivity without overwhelming the design.
This collaboration stands as a celebration of modern sports culture, bridging the gap between athletic heritage and contemporary fashion. Limited availability further enhances its appeal, making each item a statement piece for collectors, fans, and streetwear enthusiasts alike. The Official OVO x NFL Collaboration is not just apparel—it is a representation of lifestyle, identity, and premium craftsmanship.
OVO x NFL Green Full-Zip Waffle-Lined Hoodie
The OVO x NFL Green Full-Zip Waffle-Lined Hoodie blends premium streetwear design with authentic NFL influence, offering a versatile essential built for comfort, durability, and modern style. Part of the exclusive collaboration between October’s Very Own (OVO) and the NFL, this hoodie delivers a refined look with a bold green colorway that adds depth and character to any casual wardrobe.

Official NFL details
Subtle OVO owl branding combined with official NFL details creates a clean, premium aesthetic that reflects authenticity without being overly loud. Crafted with a laid-back yet organized shape, this hoodie provides comfort throughout the day, whether it’s game day, while traveling, or incorporated into a stylish streetwear look.
The OVO x NFL Green Full-Zip Waffle-Lined Hoodie is a timeless piece that merges sports culture with luxury craftsmanship, making it a standout addition to any modern collection.
The OVO x NFL Blue Full-Zip Waffle-Lined Hoodie combines premium streetwear craftsmanship with authentic NFL heritage, delivering a refined essential designed for everyday comfort and modern style. Created through the exclusive collaboration between October’s Very Own (OVO) and the NFL, this hoodie stands out with its rich blue colorway that adds a bold yet versatile touch to any wardrobe.
High-quality cotton-blend exterior
Made from a high-quality cotton-blend exterior, the hoodie is lined with a soft waffle-knit interior that enhances warmth while remaining breathable. The full-zip design allows for easy layering, making it ideal for transitional weather and year-round wear. An adjustable drawstring hood provides added coverage, while ribbed cuffs and hem ensure a secure and comfortable fit throughout the day.
Subtle OVO owl branding paired with official NFL detailing delivers a clean, elevated look without overpowering the design. The relaxed silhouette offers freedom of movement while maintaining a structured appearance suitable for casual outings, game days, or off-duty streetwear styling.
OVO x NFL Black Full-Zip Waffle-Lined Hoodie
The OVO x NFL Black Full-Zip Waffle-Lined Hoodie delivers a refined balance of luxury streetwear and athletic heritage. Designed through the exclusive collaboration between October’s Very Own (OVO) and the NFL, this hoodie is crafted for those who value premium comfort, functional design, and elevated everyday style. Its sleek black exterior offers a timeless look, making it an ideal layering piece for both casual wear and game-day outfits.
Constructed with a durable cotton-blend outer shell, the hoodie is enhanced with a soft waffle-lined interior that provides superior warmth without added bulk. The full-zip front allows for easy wear and versatile styling, while the adjustable hood adds practical protection against cooler conditions. Subtle OVO branding paired with NFL detailing reflects authenticity and exclusivity, ensuring standout appeal without overpowering the design.
This hoodie is tailored for a , relaxed fit, delivering all-day comfort while maintaining a clean silhouette. Whether worn on its own or layered over essentials, it transitions effortlessly between seasons and settings.
Specifications
- Official OVO x NFL licensed collaboration
- Premium cotton or cotton-polyester blend fabrics
- Soft interior lining for enhanced comfort
- Durable construction with reinforced stitching
- Relaxed yet structured fit
Business
Norse Atlantic Airways Flash Sales: Tips for Budget Travelers
Norse Atlantic Airways provides an opportunity for budget-conscious travelers to cross the Atlantic in comfort. With competitive pricing and a focus on customer satisfaction, the airline is gaining attention among savvy fliers. When a flash sale happens, rates drop to levels that seem almost impossible for such a long trip. However, travelers must be aware of the highly strict rules that accompany these deals.
These promotions often come with specific conditions and limited availability, making it crucial to act fast. While jumping on a fantastic deal can save you money, it can also lead to challenges if you’re not informed. For any questions, you can contact the Norse Atlantic Airways customer support phone number in San Francisco for assistance.
Their team is ready to provide guidance, ensuring you make the most informed decisions before finalizing your booking. Understanding the nuances of these promotions can significantly enhance your travel experience.
Your Travel Dates Must Fall Within Specific Windows
The flash sales don’t occur daily throughout the year. They usually apply only during specific times when planes have fewer passengers. You may discover that the lowest fares are available only on mid-week days like Tuesdays or Wednesdays.
Travel over the weekend typically does not yield the same discount. It may cost much higher than what the promotion initially advertised.
If you plan to visit during the summer peak season or the winter holidays, the sale prices might not apply to your travel. Every wise traveler must watch the calendar before falling in love with a price.

These Low Prices Usually Mean Your Money Stays with the Airline
A full refund is usually not possible when you purchase a ticket on a huge promotion. This means that if you don’t go, the airline will keep the money you paid for the fare. Airlines structure flash sale fares to fill otherwise vacant seats, unlike standard or premium fares, which offer greater flexibility.
Due to the low cost, the airline or any rep at the Norse Atlantic Airways phone number in San Francisco cannot provide a refund for a change of heart or minor scheduling difficulties.
Modifying Your Itinerary Will Likely Cost a Bit Extra
When booking a flash sale, you will pay hefty fees if you need to change your flight date. In most cases, the fee to shift the date may even exceed the initial ticket price. You will also need to pay the difference between your cheap fare from the sale and the current market price of the new flight.
This situation can become very costly and turn a bargain into an expensive mistake. Before making any final decisions about your plans, a good approach is to call the Norse Atlantic Airways customer support phone number in San Francisco. Ask them about the exact costs involved with changes.
Picking a Specific Spot on the Plane Might Not Be Included
Another usual drawback of such low fares is the lack of free seat choice. Airlines usually allocate your seat either at the gate or during check-in. You may want to sit next to a friend or family member, but you will likely face extra charges for that. For some, it might seem minor to spend a few hours sitting between two people to enjoy such a low fare. However, if you prefer the aisle or window seat, prepare to include that additional cost in your travel expenses before completing your booking.
Additionally, some airlines may not provide the option to select your seat until closer to your departure date. This situation can create uncertainty, especially if you prefer specific seating arrangements due to comfort or personal needs. Families traveling with young children might find this particularly challenging. To avoid surprises, always check the seating policy during the booking process. Understanding the potential costs and options will help you plan better and enhance your overall travel experience.
Special Offers Might Not Help You Climb the Loyalty Ladder
Unfortunately, not all flash sale fares qualify for frequent flyer programs. Once you book a seat at a rock-bottom price, the airline can choose not to award you any miles or status points for that booking. This sacrifice helps keep the ticket cost at a minimum for everyone.
Many travelers aim to achieve elite status with airlines to enjoy extra benefits, such as priority boarding and complimentary upgrades. If building loyalty is important to you, consider whether these flash sale fares align with your travel goals. Always verify the terms and conditions before making a purchase to avoid disappointments later.
Missing Your First Flight Could Cancel the Whole Trip
You must arrive at each stop of your journey in the correct order. If you have a round-trip ticket and fail to take the first flight, the airline automatically cancels your return trip. This policy can lead to wasted time and money, especially if you’ve planned an entire vacation around that ticket.
Always double-check your itinerary and set alarms to ensure you arrive on time. If you know you might be running late, consider booking a more flexible fare. Ultimately, missing your first flight can derail all your travel plans, so prioritize punctuality to avoid unnecessary headaches.
Business
Samsung Galaxy A23 Review: Budget Smartphone for 2026
The Samsung Galaxy A23 is a budget friendly smartphone that offers a balanced combination of performance, design, and reliability. In 2026, smartphones are no longer just communication devices; they have become essential tools for work, entertainment, content creation, gaming, and everyday productivity. Users seek devices that deliver smooth performance, long battery life, and advanced features at an affordable price. The Samsung Galaxy A23 excels in these areas, making it a top choice for students, professionals, casual users, and budget conscious buyers.
Samsung has designed the Galaxy A23 with a focus on practical performance and user experience. With reliable hardware, long lasting battery, immersive display, and useful software features, the Samsung Galaxy A23 ensures that every task from browsing and streaming to gaming and multitasking runs smoothly. Whether you are a first time smartphone buyer or a long term Samsung fan, the Galaxy A23 offers a comprehensive and dependable mobile experience.
Sleek Design and Immersive Display
The Samsung Galaxy A23 features a large 6.6-inch full had+ display that offers bright colors, sharp details, and wide viewing angles. Watching videos, browsing social media, or playing games feels engaging and enjoyable. The high refresh rate ensures smooth scrolling, touch interaction, and animation transitions.
Slim bezels and thoughtful design add to the a23’s modern look, while the lightweight build makes it comfortable to hold and carry. Users can enjoy multimedia content for extended periods without eye strain. Professionals, students, and entertainment enthusiasts benefit from the immersive display, making daily usage pleasant and efficient.

Reliable Performance and Hardware
The Galaxy A23 is powered by a capable octa core processor that provides stable and reliable performance for everyday tasks. Users can open apps, browse the internet, and handle productivity tools smoothly. This performance is ideal for students, working professionals, and casual users, ensuring a balanced experience across multiple applications.
The device offers multiple ram options and up to 128gb of internal storage, allowing users to store photos, videos, apps, and documents with ease. expandable storage via microSD card ensures additional space without sacrificing performance. Quick memory access enables smooth app switching and efficient workflows, even during intensive usage.
Camera and Photography Features
Multi-Camera System for Everyday Photography
The Samsung Galaxy A23 includes a versatile camera setup with a high resolution main lens, an ultra wide lens, and additional auxiliary sensors. Users can capture detailed photos in various environments from wide landscapes to close-up portraits.AI driven scene optimization adjusts colors, exposure, and contrast automatically, producing impressive photos even in challenging lighting conditions. This makes the camera suitable for social media posts, personal photography, and casual content creation.
Long-Lasting Battery and Charging
All-day Battery Performance
The Galaxy A23 comes with a durable battery that supports full day usage. Heavy tasks like video streaming, social media, and multitasking can be performed without frequent recharging. Smart power management reduces background power consumption, extending screen on time and overall battery life.
Fast and Convenient Charging
Fast charging support enables users to recharge quickly, reducing downtime. Even brief charging periods offer multiple hours of use. The convenience of quick charging ensures that users stay connected throughout busy days, making the device ideal for students, professionals, and travelers.
Connectivity and Network Capabilities
The Samsung Galaxy A23 supports stable 4G LTE connectivity, providing fast internet speeds for browsing, streaming, video calls, and downloads. wi-fi, Bluetooth, and pgs. technologies ensure reliable connections with headphones, wearables, smartwatches, and navigation services.
Users can enjoy smooth online experiences, whether they are attending virtual classes, streaming movies, or using maps for travel. Although 5g support is not included, the efficient 4g performance meets the needs of most users who seek a budget friendly smartphone that delivers reliable connectivity for daily tasks.
Users can browse social media, join video conferences, download files, and play online games without noticeable lag. The combination of stable cellular data, wi-fi, and Bluetooth allows for seamless multitasking across multiple connected devices, making the Galaxy A23 suitable for both professional and personal use.
Software and User Experience
Intuitive UI and Samsung Features
The Galaxy A23 runs on Samsung one UI based on android, providing an intuitive and user-friendly experience. Smart notifications, easy app management, and customization tools allow users to personalize their device easily. Samsung includes features such as dark mode, secure folder, digital wellbeing tools, and regular updates that improve stability and security over time. These features combine to provide a smooth, future-ready user experience, enhancing productivity and device management.
Real-World Benefits for Users
The Samsung Galaxy A23 offers a balanced combination of features catering to a wide range of users. reliable performance, immersive display, versatile camera system, and long battery life make the device a well-rounded smartphone without high costs. its smooth operation and responsive interface allow users to manage multiple tasks efficiently, whether for work, study, or entertainment.
The device is also lightweight and comfortable to hold, making extended usage enjoyable without hand fatigue. Students can handle educational apps, video streaming, online classes, and virtual projects easily. They can attend lectures, submit assignments, and collaborate on group work without performance issues.
Working professionals can access productivity tools, emails, office apps, and social media smoothly. Multitasking between applications remains seamless, allowing users to stay organized and productive throughout the day. Entertainment enthusiasts enjoy videos, casual gaming, music, and social media browsing with clear visuals and crisp audio.
The Galaxy A23 display and sound quality enhance movie watching, game play, and streaming experiences. Users can also explore photography, video creation, and content sharing, making the device suitable for both casual and creative activities. Overall, the Galaxy A23combines convenience, performance, and versatility, meeting the needs of a wide variety of modern users.
Conclusion
The Samsung Galaxy A23 is a comprehensive smartphone that combines practical performance, long battery life, a beautiful display, and user-friendly software. Its affordable price and solid feature set make it a standout option for 2026 buyers looking for a budget-friendly yet capable mobile device. Whether you need a phone for work, social media, entertainment, or everyday tasks, the Galaxy A23 offers value, reliability, and smooth performance that meets the needs of modern users.
Its practical design, S Pen support, and dependable performance make it a strong choice for Australian students, families, and casual users. Wise Market Australia is one of the best eCommerce websites in Australia, known for offering the lowest mobile and tablet prices. If you want the Samsung Galaxy A23 price in Australia, visit Wise Market AU to find competitive deals, genuine products, and trusted customer service.
FAQs
Q: What is the Samsung Galaxy A23?
A: It is a budget-friendly smartphone that balances performance, display quality, and battery life.
Q: Does the Galaxy A23 support 5g?
A: no, it supports 4G LTE networks that provide fast and reliable connectivity for daily use.
Q: How long does the battery last on the Galaxy A23?
A: The long-lasting battery supports all-day usage, including streaming, browsing, and multitasking.
Q: Is the Samsung Galaxy A23 good for photography?
A: yes, the multi camera system and AI enhancements capture clear and vibrant photos in different lighting conditions.
Q: Is the Galaxy A23 suitable for everyday multitasking?
A: Yes, efficient performance and ample storage allow smooth multitasking and daily use.
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