Finance
How Digital Transformation is Shaping Banking Services
How Digital Transformation is Shaping Banking Services
Digitalization has become an imperative for banks. As we have seen in Digital Transformation Banking our review of our case examples, a successful digital transformation can lead to better business outcomes, including higher balances for current account savings accounts, lower cost-to-income ratios, increased customer acquisition and retention rates, and faster time to market.
However, only 30 percent of banks that have undergone a digital transformation report successfully implementing their digital strategy, and the majority fall short of their stated objectives.1 This low success rate holds true for most industries and has remained constant for many years despite significant technological and organizational innovations, though technology-focused companies typically fare better.
In this post, we discuss why banks often fail to execute their digital transformations—and what they can do to tilt the odds in their favor.
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Common traps to avoid
Banks often argue that if they had a sufficient technology budget, their transformations would be successful. But we have seen several banks in recent years allocate significant resources to their digital transformations and still struggle to execute them.
The nature of the banking industry poses specific challenges. For one, banks have invested in technology for decades and thus typically have developed a significant amount of technical debt, along with a siloed and complex IT architecture. Separation between the business and IT makes it more challenging to implement the necessary cultural shifts. Finally, banks also face an aging workforce, particularly compared with purely digital fintechs.
We have identified a common set of execution challenges that threaten to derail banks’ digital transformations, and follow with a set of recommendations for how to overcome them.
Underestimating complexity and cost
A digital strategy begins with a business case, and every business case is calculated with a specific time to impact. Once transformation initiatives extend beyond the expected project duration, the increase in cost can often overtake the projected value of the original transformation or lead to its cancellation.
More than half of digital banking transformations exceed their initial timeline and budget—or fail.2 Leaders often underestimate the complexities of executing a digital transformation, which typically involve complicated interfaces, data management, and interdependencies across initiatives. Common mistakes include not fully involving all stakeholders in the development of the strategy and blueprint, miscalculating the extent to which existing business processes need to change, and not sufficiently implementing the magnitude of changes required to truly reap the benefits of the transformation. These challenges are especially relevant for banks, given that the business side is often removed from technology developments, business processes are assumed to be fixed, and the IT architecture landscape is particularly complex.
Initial budgets often fail to account for these factors, which can lead to a delay in the impact and the impression that costs have spiraled “out of control” when, in reality, the program was never feasible in the way it was originally envisioned. According to our research, 70 percent of digital transformations exceed their original budgets, and 7 percent end up costing more than double the initial projection.3
Underestimating technical debt
The need to address technical debt—by cleaning up legacy technology stacks, unused applications, and excessive infrastructure—is often missing from initial transformation budgets or perceived to be less important than other transformation initiatives. It is, however, a critical prerequisite to executing a digital transformation at pace, even if the work does not generate an immediate financial gain. Therefore, banks need to assess and prioritize the work of addressing technical debt from the beginning of a digital transformation.
In general, because banks have many legacy IT applications, they have higher technical debt compared with other industries, making it harder for them to create the platform they need for the digital future (exhibit).
Challenges in measuring impact
As the saying goes, what gets measured gets done. Yet few organizations effectively measure, and therefore deliver, top- and bottom-line value over the course of a digital transformation. Banking leaders must identify critical impact metrics, baseline the current state, and track the impact during and after the transformation. Only then can they achieve the full financial benefits of the transformation effort.
In our experience, banks struggle to accurately quantify and track the impact of their digital strategy Digital Transformation Banking and to establish a clear link between specific initiatives and their revenue and profit growth. Too often, leaders do not capture the full value of their digital strategy because they lack well-defined success parameters, inadequately engage the full set of end users (customers, employees, and other stakeholders), and fail to consider the potential adverse effects on customer satisfaction.
Slow pace of change
Large banks typically lag their competitors on innovation speed and productivity. A reliance on traditional operating models, coupled Digital Transformation Banking with limited adoption of agile ways of working, can hinder the success of their digital transformation. A McKinsey banking survey conducted in 2021 found that while fintechs and neobanks release new product features every two to four weeks on average, traditional banks have product rollout cycles of four to six months. Our research also shows that large banks are 40 percent less productive than digital natives.4 This slow pace of change can cause banks to give up on their digital transformations rather than attempt to overcome the underlying cultural barriers that inhibit the speed of the transformation.
Missing talent
While traditional banks know how to hire banking talent, the same is not always true for tech talent. Typically, banks are not the preferred destination for tech talent—but talent is a key prerequisite for making the digital transformation work. Our research suggests that at least 50 percent of employees involved in the transformation should be in-house—and that risks increase significantly when 70 percent or more of the employees involved in the transformation are outsourced.5 To ensure the success of their digital programs, traditional banks need to refine their employee value proposition to attract more tech talent—for example, by providing incentives and work environments that rival those of fintechs.
Organizational silos
A successful digital transformation relies on close collaboration and coordination across the organization. However, many banks continue to operate in traditional functional or business silos, which leads to conflicting or misaligned priorities, lack of clarity, and a fragmented approach to execution. In our experience, banks often have duplicate systems and solutions, such as customer-relationship-management (CRM) platforms and small and medium-size enterprises (SME) channels, across business lines. Similarly, banks with strong country-level operating models typically overlook efficiency gains that could result from reusing existing functionalities across geographies.
A better path forward
Meeting these challenges requires banking leaders to take a holistic approach across the business, technology landscape, and operating model. However, our experience shows that going all in on a digital transformation can help banks avoid some of the most common pitfalls and yield significant benefits. For example, one major European bank redesigned its operating model and reset roles and responsibilities to embed agile practices throughout the organization. At the same time, it revamped its core banking system, including a complete overhaul of its integration architecture and data architecture. These measures generated cost savings of 30 percent and enhanced the bank’s capacity to deliver value well into the future.
Imperatives for success
Banks can address these challenges by taking several actions, not all of which are intuitive:
- Reduce complexity (which may require simplifying interfaces and addressing dependencies) and avoid surprises Digital Transformation Banking by budgeting the necessary time and resources up front (for example, by using micro front ends and reusable APIs and by implementing DevSecOps as a standard across digital initiatives).
- Estimate the technical debt and ensure that the initial budget includes the cost to remove it; otherwise, the debt will lead to delays and cost increases.
- Overinvest in the cultural shift, even if it might not be directly related to technology.
- Attract tech talent and do not try to outsource the transformation.
- Break down organizational silos and design a holistic transformation road map (not just by business area).
To measure the change, agile practices and processes such as quarterly business reviews should be in place to allow for effective prioritization and value tracking. Traditional oversight should be replaced by cross-functional collaboration, cross-silo performance management, and a new concept of joint accountability across the business and IT. Along the way, leaders can highlight “lighthouse” projects to inspire employees and build momentum.
A large-scale digital transformation is not easy, and it is not surprising that most banks struggle to achieve their business objectives on time and within budget. However, banking leaders can take steps to avoid the most common mistakes by defining clear goals and metrics that reflect not only the business change but also the cultural and technical changes required. By doing so, banks can increase their chances for success and reap the full potential of their digital transformations.
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Business
7 Key Advantages of Choosing AIMS for Your Islamic Banking Journey
Introduction
The global economy is witnessing a paradigm shift as ethical finance and Islamic banking gain prominence. For students and professionals eager to venture into this dynamic field, acquiring the right qualifications is essential. AIMS Education positions itself as a premier institution offering cutting-edge certifications in Islamic banking, tailored to both beginners and experienced professionals. Whether you are passionate about ideological alignment, financial innovation, or professional growth, AIMS delivers a comprehensive educational experience designed to meet market demands.
Why Islamic Banking Education Matters
Islamic banking provides innovative solutions rooted in ethical principles and centuries-old traditions. With estimates projecting the global Islamic finance industry to exceed $3 trillion by 2025, qualified professionals will be in high demand. Pursuing accredited and practical learning programs, like those offered by AIMS, ensures you’re not only part of this transformation but also positioned to lead it.
When considering a career in Islamic banking, selecting the right educational partner is crucial. Islamic banking is growing rapidly as more businesses, governments, and financial institutions adopt Sharia-compliant practices. Whether you’re a seasoned finance professional or an aspiring student seeking to make your mark, Accredited Institute of Management Studies (AIMS) offers unparalleled opportunities to enhance your expertise through globally recognized Islamic banking courses. Here, we explore the 7 key advantages of choosing AIMS for your Islamic banking education and career development.
7 Key Advantages of Choosing AIMS for Islamic Banking
1. Flexibility and Accessibility for Global Learners
One of the standout features of AIMS is its flexibility for students and professionals around the world. Their Islamic banking courses, including certifications, diplomas, and advanced programs, are designed for online learning. Whether you’re juggling work, family, or other commitments, the platform’s accessible structure allows you to study at your own pace, anytime, anywhere.
- Courses are fully online, removing the need for travel or physical attendance.
- Perfect for students seeking affordable, high-quality education on a global scale.
- Detailed video tutorials, guided readings, and discussion forums foster an immersive learning experience.
These flexible options ensure that international students and working professionals alike can seamlessly integrate learning into their busy lives.
2. Enhanced Career Opportunities and Professional Development
Gaining Islamic banking expertise from an accredited institution signifies professionalism and credibility. The certifications offered by AIMS open doors to diverse financial roles, including those in Islamic banking, insurance (takaful), investment, and asset management.
- Graduates often land lucrative opportunities in multinational banks and financial firms.
- Certification boosts your resume and marketability in a competitive job environment.
- Programs are tailored to equip learners with practical knowledge and job-ready skills.
AIMS ensures learners gain actionable insights, enabling them to excel in real-world scenarios.
3. Comprehensive and Accredited Programs
Accreditation stands as a hallmark of quality in education. AIMS courses are vetted and certified by global accreditation bodies, enhancing the credibility of its programs. The certifications also receive wide acceptance by employers, universities, and industry associations.
- Accreditation guarantees that content aligns with international standards.
- Employers recognize AIMS graduates as highly skilled and professionally certified.
- Continuous updates ensure students learn the most relevant practices, preparing them for evolving challenges within Islamic banking.
By undertaking AIMS programs, you gain not just education but also credibility in the job market.
4. Bridging Theory and Practical Application
Islamic banking isn’t just about understanding theory; it’s about applying those principles in today’s global financial ecosystem. AIMS engages learners with real-world case studies, simulations, and exposure to contemporary practices. Topics such as the mudaraba meaning as a profit-sharing agreement in Islamic economic structures and Islamic leasing (Ijarah thumma al-bay’) take center stage. Through engaging coursework, students graduate ready to bridge the gap between theoretical concepts and practical execution.
Programs place a strong emphasis on the mudarabah principle in Islamic business partnerships, enabling students to structure Sharia-compliant business agreements with confidence. This holistic approach ensures you graduate with the ability to solve real-world financial challenges ethically and efficiently.
5. Real-World Success Stories
AIMS’s impact can be best understood through the eyes of its alumni, who have successfully transitioned into thriving careers in the Islamic finance sector.
- Fatima L., UAE: A working professional managing a family business, Fatima completed the Advanced Diploma in Islamic Banking. The international recognition of her qualification allowed her to secure partnerships with major Islamic financial institutions.
- Ahmed S., UK: After earning an Islamic Banking Certification with AIMS, Ahmed was promoted to lead the Islamic banking division at a multinational bank. He credits the program’s case-study-driven approach for giving him the knowledge to lead confidently.
- Sara K., Malaysia: A newcomer to finance, Sara found AIMS’s beginner-friendly programs to be the perfect start. She now works as a middle-manager focusing on Sharia-compliance auditing.
Real stories like these demonstrate how AIMS transforms education into tangible returns for its students and alumni.
6. Relevance in the Current Job Market
The demand for Islamic banking professionals continues to rise as ethical finance expands globally. AIMS tailors its courses to meet these demands head-on. Graduating with an AIMS certificate ensures you’re perfectly positioned to secure roles in this lucrative field.
Islamic banking professionals can expect salaries 20% higher than their non-specialized counterparts.
Key skills such as Sharia-compliance auditing, risk assessment, and financial structuring are actively sought by employers in the sector.
Furthermore, the knowledge gained through certifications such as the Certified Islamic Banker (CIB) and other Islamic banking courses for beginners and working professionals in finance is directly applicable to roles in banking operations, investment management, and financial advisory services.
Conclusion
With its accredited programs, flexible learning options, and focus on real-world applications, AIMS stands out as the ideal choice for anyone aiming to excel in Islamic banking. The institute’s efforts to integrate theoretical understanding with practical knowledge ensure that graduates are career-ready and highly valued in the competitive global job market. Take the next step in your Islamic banking career by enrolling in AIMS courses. Explore the opportunities here and transform your future today!
7. FAQs About AIMS and Islamic Banking Education
Here are answers to some common questions about pursuing education with AIMS:
Q.1 Who can enroll in Islamic banking courses?
AIMS welcomes students and professionals globally, whether beginners or experienced finance workers.
Q.2 How long does it take to complete a course?
Depending on the course, completion can range from a few weeks to several months.
Q.3 Are degrees or certifications recognized internationally?
Yes, all AIMS certifications are accredited and widely respected in the financial industry.
Q.4 Can I balance work and study?
Absolutely. AIMS programs are designed with the flexibility to accommodate busy schedules.
Q.5 Are there specific career prospects after AIMS courses?
AIMS graduates often secure roles in Islamic finance, banking, and investment, and some assume leadership positions.
Finance
Must-Have Insurance Types Every Family Needs for Protection
Introduction
Life is full of surprises—some bring joy, others present challenges. As a parent or partner, you want to protect your family from financial hardship if the unexpected occurs. The right insurance policies provide a safety net, ensuring that medical bills, home repairs, or loss of income don’t derail your loved ones’ future. In this guide, we’ll explore the must-have types of insurance every family needs. You’ll learn how each policy works, why it matters, and tips for choosing the best coverage. By the end, you’ll have a clear roadmap to safeguarding your family’s health, home, and finances.
Must-Have Insurance Types Every Family Needs for Protection
1. Health Insurance
Why It Matters
Medical costs in many countries can be astronomical. Health insurance covers doctor visits, hospital stays, surgeries, and prescription drugs. Without it, a single serious illness or injury can wipe out savings.
Key Coverage Components
- Inpatient Care: Hospital room, surgery, and nursing fees.
- Outpatient Care: Doctor office visits, lab tests, and specialist consultations.
- Prescription Drugs: Generic and brand-name medications.
- Preventive Services: Vaccinations, screenings, and wellness checkups.
Tips for Choosing a Plan
- Compare premium versus deductible: lower premiums often mean higher out-of-pocket costs.
- Check the network of doctors and hospitals.
- Review co-pay and co-insurance percentages for specialist care.
2. Life Insurance
Why It Matters
If you pass away unexpectedly, life insurance provides a lump-sum payment to your beneficiaries. This money can cover funeral costs, debt repayment, mortgage payments, and future living expenses.
Types of Life Insurance
- Term Life: Coverage for a fixed period (10, 20, or 30 years). More affordable, ideal for young families paying off a mortgage.
- Whole Life: Lifetime coverage with a cash-value component that grows over time—higher premiums but permanent protection.
- Universal Life: Flexible premiums and death benefits, plus a cash-value account tied to interest rates.
Tips for Choosing a Policy
- Calculate the coverage amount: 10–15 times your annual income is a common rule of thumb.
- Choose the right term length to match your financial obligations (e.g., until kids graduate college).
- Compare quotes from multiple insurers to find the best rate.
3. Disability Insurance
Why It Matters
A serious injury or illness that prevents you from working can quickly deplete savings. Disability insurance replaces part of your income—typically 60–70%—if you can’t work due to disability.
Types of Disability Insurance
- Short-Term Disability: Pays benefits for 3–6 months following a waiting period of 14–30 days.
- Long-Term Disability: Kicks in after short-term coverage ends, providing benefits for years or until retirement age.
Tips for Choosing a Policy
- Look for policies that cover own-occupation disability: you’re covered if you can’t perform your specific job.
- Consider the elimination period: shorter waits mean higher premiums.
- Ensure the benefit period matches your needs—longer periods offer greater security.
4. Homeowners or Renters Insurance
Why It Matters
Your home is likely your family’s biggest asset. Insurance protects against damage from fire, storms, theft, and liability if someone is injured on your property. Renters insurance covers personal belongings and liability in a rented home or apartment.
Key Coverage Components
- Dwelling Coverage: Repairs to your home’s structure after a covered peril.
- Personal Property: Reimbursement for furniture, electronics, and clothing.
- Liability Protection: Legal fees and medical payments if a guest is hurt on your property.
- Additional Living Expenses: Hotel bills and meals if you’re displaced during repairs.
Tips for Choosing a Plan
- Have your home appraised or do a detailed home inventory to set adequate coverage limits.
- Check for discounts—bundling home and auto policies can lower premiums.
- Review exclusions, like floods or earthquakes, which often require separate policies.
5. Auto Insurance
Why It Matters
Car accidents can result in expensive repairs, medical bills, and liability claims. Auto insurance covers these costs and may be legally required in your area.
Key Coverage Components
- Liability: Covers bodily injury and property damage you cause to others.
- Collision: Pays for repairs to your vehicle after an accident.
- Comprehensive: Covers non-collision damage—vandalism, theft, or natural disasters.
- Uninsured/Underinsured Motorist: Protects you if another driver lacks sufficient coverage.
Tips for Choosing a Plan
- Compare deductibles: higher deductibles lower premiums but increase out-of-pocket costs in a claim.
- Check for safe driver and multi-car discounts.
- Review customer service ratings and claims processing times.
6. Umbrella Insurance
Why It Matters
An umbrella policy provides extra liability coverage beyond your home and auto limits—typically up to $1–5 million. This protects your assets if you’re sued for damages exceeding your standard policies.
Who Needs It?
- Families with significant assets or high net worth.
- Homeowners with a pool or trampoline—higher accident risk.
- Professionals who could face lawsuits (e.g., lawyers, doctors).
Tips for Choosing a Policy
- You usually need underlying liability limits of at least $250,000 on auto and home policies.
- Compare premium rates and coverage limits.
- Ensure your policy covers legal defense costs.
7. Critical Illness Insurance
Why It Matters
Life-threatening diseases cancer, stroke, heart attack carry high treatment costs and lost income. Critical illness insurance pays a lump sum upon diagnosis to cover medical expenses, mortgage payments, or experimental treatments.
Key Features
- Fixed Benefit Amount: You choose coverage level—often ranging from $20,000 to $100,000 or more.
- Payout on Diagnosis: Funds disbursed quickly to cover urgent needs.
- Survival Period: Some policies require you to survive 30 days after diagnosis to qualify for the payout.
Tips for Choosing a Policy
- Review the list of covered illnesses; some policies cover dozens of conditions, others only a few.
- Compare exclusions and waiting periods.
- Coordinate benefits with your health insurance to avoid overlap.
8. Long-Term Care Insurance
Why It Matters
As parents and grandparents age, they may need help with daily activities—bathing, dressing, or mobility. Long-term care insurance pays for assisted living, nursing home care, or in-home care, preserving family savings and relieving caregiving burdens.
Key Features
- Daily Benefit Amount: Covering $100–$300 per day for care services.
- Benefit Period: Payable for 2–5 years or lifetime, depending on the plan.
- Inflation Protection: Automatic increases in benefits to keep pace with rising care costs.
Tips for Choosing a Policy
- Buy early—premiums rise significantly after age 60.
- Choose a policy with a short elimination period (30–90 days) for faster payouts.
- Evaluate your family’s history of chronic illness to estimate care needs.
9. Travel Insurance
Why It Matters
Whether a family vacation or business trip, travel insurance covers trip cancellations, medical emergencies abroad, lost luggage, and travel delays.
Key Features
- Trip Cancellation/Interruption: Reimburses non-refundable trip costs due to covered reasons.
- Emergency Medical: Pays for hospital stays and evacuations overseas.
- Baggage Loss/Delay: Compensates for lost or delayed luggage.
- Travel Delay: Covers additional lodging and meals if your trip is delayed by more than a set number of hours.
Tips for Choosing a Policy
- Read covered reasons and exclusions carefully.
- Consider annual multi-trip plans for frequent travelers.
- Check if existing health insurance covers international emergencies.
10. Pet Insurance
Why It Matters
Veterinary bills for accidents or illnesses can add up fast. Pet insurance covers treatments, surgeries, and prescriptions, ensuring your furry family members get the care they need without breaking the bank.
Key Coverage Types
- Accident-Only Plans: Lower premiums, cover injuries from accidents.
- Accident & Illness Plans: Broader coverage, including diseases like diabetes and cancer.
- Wellness Add-Ons: Routine care for vaccinations and dental cleanings.
Tips for Choosing a Policy
- Enroll young—pre-existing conditions are generally excluded.
- Compare annual limits and deductible levels.
- Check reimbursement rates (e.g., 70%, 80%, or 90%).
Conclusion
Protecting your family requires a well-rounded insurance portfolio. Health insurance keeps medical costs manageable, while life and disability insurance safeguard income and loved ones’ futures. Homeowners, auto, and umbrella policies shield your property and assets. Critical illness and long-term care insurance prepare you for life’s toughest health challenges. Don’t forget travel and pet insurance for comprehensive coverage. By choosing the right mix of these must-have insurance types, you ensure your loved ones are financially secure and stress-free, no matter what life brings.
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